Stuck in headphone mode after connecting bluetooth headphones

Question

Level 1

5 points

Stuck in headphone mode after connecting bluetooth headphones

My iPhone 6s is stuck in headphone mode after I connected to JBL Everest 100 bluetooth headphones. It won't play the internal speaker

I've done the obvious:

-turned off bluetooth

-hard reset

-reset settings

-restored as new phone

-connected to another bluetooth device

Before I take it to a service provider, are there any suggestions? I've only found a couple other scattered posts suggesting that connecting to a bluetooth audio device could cause this problem.

Thank you

iPhone 6s, iOS 9.3.5

Posted on Sep 3, 2016 7:59 PM

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Answer 1

jeff6791 Author

Level 1

5 points

Sep 3, 2016 8:48 PM in response to jeff6791

Bizarre solution - I was setting a new ringer and when it previewed the new sound I picked, it finally got out of headphone mode. Unreal

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Answer 2

Sep 3, 2016 9:00 PM in response to jeff6791

أتوقع عشان جذي راح تتطلقين؟

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Answer 3

Joe Orth

Level 1

9 points

Sep 9, 2016 8:02 AM in response to jeff6791

This is a well known issue.

I experienced it with new iPhone6s purchased in June. GeniusBar weren't in "genius mode" and intimated that I must've dropped it. I exchanged with Verizon and got a refurb replacement which itself was broken in some other way so I had to immediately return it. Got my third iPhone in 3 months yesterday and went through third install. Things went well for a day, then I used my bluetooth headphones and the problem arose again.

I'm exceedingly frustrated and am seriously contemplating returning for a Samsung. Seems superior in many ways although I wanted to avoid the hassle of switching platforms. The hassle i'm experiencing now is making this a near inevitability.

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